Privacy policy

Last updated: 15 May 2026

This Privacy Policy explains how SureRod collects, uses, discloses, stores, and protects personal data in connection with the website and related services. It is designed to align with the principles of Thailand's Personal Data Protection Act B.E. 2562 and other applicable laws.

We may collect data that is necessary for the features you use, such as name, email, phone number, encrypted password, OTP records, user roles, account status, login history, vehicle listing data, vehicle photos, mileage, price, vehicle description, location, chat messages, viewing requests, interested-buyer records, inspection documents, payment slips, package and token records, transaction history, and technical data such as IP address, browser, device, cookies, logs, and audit trails.

We use personal data to provide SureRod's core services, including registration, authentication, vehicle listing, listing review, public listing display, search, comparison, image and document processing, buyer-seller chat, viewing bookings, interested-buyer follow-up, customer management, content operations, package and token management, payment request review, fraud prevention, security, system analytics, troubleshooting, essential notifications, and compliance with legal obligations or lawful requests.

We process data under appropriate legal bases, such as performance of a contract or pre-contract request, legitimate interests for security and fraud prevention, legal obligation, and consent where required by law or where the feature is optional and user-controlled.

Some seller-provided listing information may be published to website visitors as part of the listing service. Certain contact or interested-buyer information may be shared between buyers and sellers when needed for chat, viewing bookings, or follow-up. Seller-uploaded inspection documents are displayed according to their verification status, and pending documents should not be treated as SureRod-checked inspection results.

We may disclose personal data as necessary to buyers, sellers, admins, hosting providers, database providers, storage and content delivery providers, email providers, analytics providers, security providers, payment or package-related service providers, and professional advisers. We do not sell users' personal data as a product.

We use cookies and similar technologies to keep sessions active, remember language preferences, store essential settings, support saved cars and comparisons, manage login security, prevent attacks, and measure website performance.

Subject to legal conditions, you may have the right to access or receive a copy of your personal data, request correction, request deletion or anonymization, request restriction of use, object to processing, withdraw consent, request data portability, and complain to the competent authority if you believe processing is unlawful.

We may update this Policy when services, laws, or security practices change. To exercise your rights, ask questions, or raise a privacy concern, please contact the SureRod team through the site's contact or support channel.